We take all complaints seriously. If you wish to register a complaint about our service, then please contact The Complaints Department, either:
In writing at: SISS Insurance, Tourism House, Woodwater Park, Pynes Hill, Exeter EX2 5WS
By telephone: 01392 287400 Mon – Fri 9:00am – 5:00pm
If your business is placed at Lloyd’s and you are not satisfied with the outcome you can refer matters to the Complaints Department at Lloyd’s. Details are on the Lloyd’s website
www.lloyds.com.We will acknowledge your complaint within 24 Hours.
If we are unable to settle your complaint with us, you may, if eligible, refer it to the Financial Ombudsman Service either: